Privacy Policy
This Privacy Policy explains how Noralethuvixa collects, uses, and protects your personal information when you use our team motivation and financial education platform.
Effective Date: January 15, 20251 Information We Collect
Noralethuvixa collects several types of information to provide and improve our financial education services. We believe in transparency about what data we gather and why it's necessary for your learning experience.
Personal Information
We collect your name, email address, phone number, and mailing address when you register for our programs or contact us for information about our courses.
Educational Data
Your progress through courses, quiz results, completion certificates, and learning preferences help us tailor the educational experience to your needs.
Technical Information
We automatically collect IP addresses, browser type, device information, and usage patterns to maintain platform security and improve functionality.
Communication Records
When you contact our support team or participate in webinars, we maintain records to ensure consistent service and follow up on your educational journey.
Important: We never collect sensitive financial information such as bank account details, credit card numbers, or investment portfolio specifics. Our focus remains on educational content delivery and progress tracking.
2 How We Use Your Information
Your information serves specific purposes related to delivering quality financial education and maintaining our learning platform. We don't use your data for unrelated commercial purposes.
- Providing access to course materials and tracking your educational progress
- Sending course updates, new content notifications, and educational resources
- Personalizing your learning experience based on your interests and progress
- Responding to your questions and providing technical support
- Improving our platform functionality and developing new educational content
- Complying with Canadian privacy laws and educational regulations
- Protecting against fraud and maintaining platform security
We analyze usage patterns to understand which educational topics resonate most with our community. This helps us develop relevant content that addresses real-world financial challenges faced by Canadians.
3 Information Sharing and Disclosure
Noralethuvixa operates on a principle of minimal data sharing. We only share your information when necessary for educational services or when required by law.
We share information with:
- Educational partners who provide specialized content modules (with your consent)
- Technical service providers who help maintain our learning platform
- Payment processors for course enrollment transactions
- Government authorities when required by Canadian law or court orders
We do NOT share information with:
- Marketing companies for promotional campaigns
- Data brokers or advertising networks
- Financial institutions for credit or investment purposes
- Third-party companies for their own commercial use
If Noralethuvixa undergoes a business transition such as merger or acquisition, your information may be transferred as part of that transaction. You would be notified via email and our website of any such change in ownership.
4 Your Privacy Rights Under Canadian Law
As a Canadian organization, Noralethuvixa complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have specific rights regarding your personal information.
Right to Access
Request a copy of the personal information we hold about you, including your educational records and account details.
Right to Correction
Ask us to update or correct inaccurate information in your profile or educational records.
Right to Deletion
Request deletion of your personal information, subject to legal retention requirements for educational records.
Right to Withdraw Consent
Withdraw your consent for certain uses of your information, though this may affect your access to some services.
Right to Portability
Request a copy of your educational progress and achievements in a commonly used electronic format.
To exercise these rights, contact our Privacy Officer using the information provided at the end of this policy. We'll respond within 30 days as required by Canadian privacy law.
5 Data Security and Protection
Protecting your information is fundamental to our operations. We employ multiple layers of security to safeguard your data against unauthorized access, disclosure, or misuse.
Technical Safeguards:
- SSL encryption for all data transmission between your device and our servers
- Secure database storage with regular backup procedures
- Multi-factor authentication for administrative access
- Regular security audits and vulnerability assessments
- Firewall protection and intrusion detection systems
Administrative Safeguards:
- Access controls limiting staff access to necessary information only
- Regular privacy and security training for all employees
- Confidentiality agreements with all team members and contractors
- Incident response procedures for potential security breaches
While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address evolving threats in the digital learning environment.
6 Data Retention and Deletion
We retain your information only as long as necessary to provide educational services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Retention Periods:
- Educational Records: 7 years after course completion to maintain certification validity
- Account Information: Until account closure, then 2 years for customer service purposes
- Communication Records: 3 years to maintain service consistency
- Technical Logs: 1 year for security and platform improvement purposes
- Marketing Preferences: Until you unsubscribe or request deletion
When retention periods expire, we securely delete your information using industry-standard data destruction methods. For digital records, this includes overwriting data multiple times to prevent recovery.
Some information may be retained longer if required by law or for legal proceedings. We'll inform you if legal holds affect the deletion of your specific information.
7 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. We're transparent about what tracking technologies we use and give you control over your preferences.
Essential Cookies: These are necessary for basic website functionality, including login sessions, course progress tracking, and security features. These cannot be disabled without affecting core services.
Analytics Cookies: We use these to understand how users navigate our platform and which educational content is most effective. This helps us improve course design and user experience.
Preference Cookies: These remember your settings like language preferences, course bookmarks, and display options to personalize your experience.
You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to access some platform features or may require you to re-enter information more frequently.
8 International Data Transfers
Noralethuvixa primarily stores and processes data within Canada. However, some of our technical service providers may process information outside Canada, including in the United States and European Union.
When we transfer data internationally, we ensure appropriate safeguards are in place:
- Contractual protections requiring equivalent privacy standards
- Adequacy decisions recognizing sufficient privacy protection
- Standard contractual clauses approved by Canadian privacy authorities
- Certification under recognized privacy frameworks
We regularly review our international data processing arrangements to ensure they meet Canadian privacy requirements and provide adequate protection for your information regardless of where it's processed.
9 Children's Privacy
Our financial education platform is designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age without verifiable parental consent.
If a parent or guardian becomes aware that their child has provided us with personal information without permission, they should contact us immediately. We will delete such information from our systems promptly.
For users between 16-18 years old who wish to access our educational content, we require parental consent and may provide modified privacy protections appropriate for younger users.
10 Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We believe in keeping you informed about how we protect your privacy.
When we make significant changes, we will:
- Notify you by email at least 30 days before changes take effect
- Post a prominent notice on our website and learning platform
- Provide a summary of key changes in plain language
- Give you options to adjust your privacy preferences if applicable
Minor updates that don't affect how we collect or use your information may be made without advance notice, but we'll always update the "Last Modified" date at the bottom of this policy.
Privacy Questions and Contacts
Privacy Officer
Noralethuvixa Financial Education Platform
Address:
1501 Scotia Place, Tower 2
10060 Jasper Avenue NW
Edmonton, AB T5J 3R8, Canada
Email: privacy@noralethuvixa.com
Phone: +1 (250) 870-5130
General Inquiries:
info@noralethuvixa.com
We're committed to addressing your privacy concerns promptly and thoroughly. Our Privacy Officer is available during regular business hours and will respond to all inquiries within two business days.
Last Updated: January 15, 2025 | Version: 2.1 | Next Review: July 2025